Help

Support

Most questions are answered below. If you need a person, write to support@audipod.app and we will get back to you.

Contact

For anything — questions, feedback, press, or partnerships — email support@audipod.app. Include the email address on your AudiPod account so we can find your library.

Support

Having trouble with an episode? A few quick fixes before you write to us:

  • If generation was interrupted, open the episode or your library and press resume — it continues from where it stopped, without losing the script or finished audio.
  • If a failed episode won't resume, use the retry option in your library. Your book, settings, and script are kept.
  • Playback position and speed are saved automatically per episode, on every device you sign in from.

Still stuck? Email support@audipod.app with what you expected, what happened, and the episode title.

Delete Account / Data Request

You are always in control of your library. You can delete any single episode — script, audio, transcript, and listening data — directly from your library page.

To delete your entire account and everything in it, email support@audipod.app with the subject "Delete my account", from the email address on the account. We will permanently remove your profile, books, episodes, audio, and ask-AI history. Deletion is permanent and cannot be undone, so save anything you want to keep first.

To request a copy of your data instead, email support@audipod.app with the subject "Data request", and we will send you an export of your books and episode details.

We complete deletion and export requests as quickly as we can, typically within a few days.